FAQ (Frequent Asked Questions)

General

• What is Triporg?

  Triporg is the online trip organizer that in a few seconds, helps you to choose what to see and do in the city you select.
  Triporg makes most of your time.

• What do I need to use Triporg?

  You just need a device with connection to the Internet.
  For a better experience, we recommend you to use a computer or an Android or iOS device.

• Do I need to be online to use Triporg?

  No. You can see your trip offline if you have downloaded it on Triporg for Android or Triporg for iOS mobile apps. You can also print it on paper or PDF.
  You will need Internet access if the trip is not downloaded or if you like to make changes.

• How much does it cost to use Triporg?

  Triporg is free of charge. You can sign up and download Triporg for Android and Triporg for iOS completely free.

• In which languages can I use ​​Triporg?

  Currently, Triporg is available in English and Spanish. Soon you will be able to use it in other languages.

Usage

• How to start using Triporg?

  Enter http://www.triporg.org and sign up. You can also use it on your mobile device downloading:
  · Triporg for Android: http://play.google.com/store/apps/details?id=org.triporg.android
  · Triporg for iOS: http://itunes.apple.com/es/app/triporg/id548639464?mt=8

• Can I set my preferences in Triporg?

  Of course! Triporg recommends you what to see and do considering your own preferences.
  Enter to your User Profile and set your "General Interests", "Activity Interests" and "Location Interests". Triporg will consider them the next time you organize a trip, to offer you activities and itineraries according to them.
  Your preferences are also updated each time you rate an activity or point of interest.
  Let Triporg know you to get better results.

• ¿Cómo creo un viaje en Triporg?

  Para crear un viaje, sigue estos sencillos pasos:
  1. Selecciona cualquiera de las ciudades disponibles.
  2. Indica la fecha y hora a la que llegarás a la ciudad.
  3. Indica la fecha y hora en la que te marcharás de la ciudad.
  4. Haz clic en "Siguiente" y en segundos Triporg analiza tus gustos, tus fechas de viaje y la oferta disponible para recomendarte el itinerario perfecto.

• Can I change my Triporg itinerary?

  Yes. Triporg organizes your itinerary according to your preferences, but you can add or remove activities in seconds selecting:
  Triporg Criteria: Let Triporg choose according to your User Profile.
  I am in: Include in your itinerary with highest priority.
  Not interested: Sets to low priority in order not to be included in the itinerary.

• How can I see my itinerary?

  Triporg te muestra un listado de actividades y puntos de interés por día, y un mapa donde te enseña su ubicación. Pero tienes otras opciones de verlo:
  1. Display::
  Only the list of activities.
  List and map (default view).
  Only map.
  2. Change the view to::
  Daily (default) and
  Weekly.
  Monthly.

• How does Triporg work?

  • Triporg Blog: ¿Cómo funciona Triporg? Parte 1

Content

• Where does Triporg information come from?

  Triporg gets information from official tourism websites, free sources and from the travelers of our team. Always collecting complete, useful and reliable information.

• Can I add new content / Points of Interest / Cities?

  If you are a sign up user, you can send us suggestions about activities and points of interest to be included. You can also vote the next destination you would like to be included in Triporg.

  If you are part of an official tourism organization, we can add your city to Triporg. Do not hesitate and contact us. We will be happy to help you!

• Can I correct any erroneous data or report it?

  Sure! As sign up user, you can report us the detected errors just clicking the Report Content button on each form. we will thank you so much!

• There is content that does not respect the copyright. How do I report it?

  Triporg tries to respect rigorously the copyright of all content. In case you detect a bad use, please let us know by sending an email with the subject "LICENSE REPORT MISUSE" to:

  triporg@triporg.org​

Organize a trip

• How can I plan a trip?

  Triporg organizes a customized itinerary according to your preferences, opening times, distances... You only have to select trip dates and a destination.

• Do I have to put the dates?

  Yes. Triporg has to know the specific period of time you are going to be in your destination to calculate your itinerary and make most of your time. Not all places open 7x24x365.

• Can I organize a trip with more people?

  Yes. Triporg organizes different types of trips and activities. The result may vary if you travel with children, your couple, friends or alone.

• Can I use Triporg for business trips?

  Sure! Triporg is specially useful for people who do not have time to organize a trip!

Mobile

• Can I access Triporg from my mobile phone?

  Currently Triporg is available for Android 2.2 (or greater) devices (version greater than 2.2) and iOS 5.0 (or greater) devices.
  Mobile devices that do not meet those specifications can still use Triporg mobile web on: http://m.triporg.org

• Can I use Triporg offline?

  Triporg for Android and Triporg for iOS can display your itineraries offline if you have previously created or downloaded it on your mobile device.

• Can I use Triporg despite not having one of those devices?

  Yes. You can download your itinerary on PDF to use it in any other mobile device or print it on paper.

• What can I do with Triporg on my phone?

  Triporg for Android and Triporg for iOS help you organizing your trip itineraries, making changes to them, updating your User Profile and Interests. It will be your best trip mate!